Frequently Asked Questions
Repairs
We repair all major brands of highspeed, lowspeed, and electric handpieces.
How long do handpiece repairs take?
What warranty is provided on repairs?
Do you provide loaner handpieces?
What kind of handpieces do you repair?
Do you repair handpieces in house?
How much do handpiece repairs cost?
What kind of parts do you use to repair handpieces?
What does warranty not cover?
Will you tell me if my handpiece(s) is worth repairing?
Do you offer promotions on handpiece repairs?
How long do handpiece repairs take?
Our average turn around time is between 24 to 48 hours, upon approval. Some handpieces may take longer to repair due to complexity or specific repairs. If you need an expedited repair please contact us when you send in your handpieces.
What warranty is provided on repairs?
All of our repairs are backed by a no hassle warranty covering all parts and labor, ranging from 4 months to 1 year depending on the handpiece being repaired.
Do you provide loaner handpieces?
While typically we do not provide loaner handpieces, we have many handpieces ourselves, and would be more than happy to provide you with a loaner while your handpieces are being repaired.
What kind of handpieces do you repair?
We consider ourselves to be THE handpiece specialist. If your handpiece can come apart, we will do everything we can to repair it. The only time we are not able to repair a handpiece is when parts are not available for a specific model.
Do you repair handpieces in house?
Yes! We do not send your handpiece out to a third part for repair, all of our repairs are completed in shop.
How much do handpiece repairs cost?
Repair pricing varies by make and model, learn more about basic pricing on our handpiece repair page. For a more accurate quote on your model, please give us a call at (833) 807 – 1337
What kind of parts do you use to repair handpieces?
All our handpiece repairs are completed with the highest quality parts, German ceramic bearings, diamond chucks, and balanced impellers. If available they can be repaired with OEM parts.
What does warranty not cover?
Our warranty covers anything that is replaced on your handpiece at the time of the original repair, from an O-Ring to a headgear. The only time something is not covered under warranty is if it was not originally repaired.
Will you tell me if my handpiece(s) is worth repairing?
OF COURSE! When a handpiece is sent in for repair, we will evaluate the value of your handpiece and repairs needed. If we find that your handpiece is worth less than the cost of repair we will inform you right away. If you handpiece is not worth repairing, we can offer you credit for a new handpiece
Do you offer promotions on handpiece repairs?
Yes! We are always running promotions for first time customers, existing customers, and on new equipment. Look out for an email or postcard in the mail!
More Questions
Our headphones come with a one-year limited warranty.
We're a DSO, DPO, Group Practice, School, can you help us?
I just graduated dental school, do you have any discounts for me?
I'm not sure if I should repair my handpiece, or buy new ones. What do you recommend?
We're a DSO, DPO, Group Practice, School, can you help us?
Of course! We services multiple large groups accros the country. Please send an email to sales@essentialdentalrepairs.com and we can help you with what you need.
I just graduated dental school, do you have any discounts for me?
Congratulations!! Yes, we do offer a recent graduate program. Please visit the recent graduate page to learn more about what we offer.
I'm not sure if I should repair my handpiece, or buy new ones. What do you recommend?
Good question, it depends greatly based on your handpieces. How old are they? How many times have you repaired them? What kind of handpieces are they? Etc. You can always give us a call, and we can help guide you in the right direction!